Terms of
Service

1. General provisions

The website stratosly.com (hereinafter “Website”) is owned and operated by a sole proprietor (hereinafter “Contractor”, “Agency”, “we”). Any individual or legal entity using the Website is considered a User and accepts these terms in full.

The Agency reserves the right to update these terms without prior notice. The current version is always available on this page. Continued use of the Website after changes are made confirms your agreement with the updated version.

2. Description of services

The Agency specializes in web development, search engine optimization (SEO), design, business process automation, and artificial intelligence (AI) integration. The current list of services is available in the “Services” section on the Website.

Information on the Website is for informational purposes only and does not constitute a public offer. The exact scope of work, timelines, and costs are determined individually and documented in a separate contract or written agreement between the parties.

3. Intellectual property

All materials published on the Website, including text, graphics, illustrations, design elements, source code, and trademarks, are the intellectual property of the Agency or are used under lawful license.

Copying, reproduction, distribution, or modification of any Website materials without the prior written consent of the Agency is prohibited.

Rights to deliverables produced for a client are transferred to the client in the manner and on the terms defined by the individual contract. Until full payment is received, exclusive rights to created materials remain with the Agency.

4. Service delivery and payment

• Work begins after approval of the technical specification and receipt of the advance payment as defined in the contract.
• Default currency: US Dollar (USD). Alternative currencies may be agreed upon individually.
• Deadlines are specified in the contract. The Agency makes reasonable efforts to meet them but is not liable for delays caused by the client's actions or inaction, or by force majeure circumstances.
• Acceptance of deliverables is performed in stages. Absence of substantiated objections within 5 business days after delivery is considered acceptance.

5. Limitation of liability

The Agency provides services professionally and in good faith but does not guarantee specific financial results, sales volumes, search engine rankings, or other commercial metrics. Results depend on a combination of factors, including market conditions, competitor actions, and the client's own decisions.

In particular, search engine optimization (SEO) services are aimed at improving website visibility in search engines but cannot guarantee specific rankings, as ranking algorithms are outside the Agency's control.

The Agency's total liability for any claim arising from service delivery is limited to the amount actually paid by the client for the corresponding service.

The Agency is not liable for indirect damages, lost profits, data loss, or reputational harm arising from the use or inability to use the Website or the results of services rendered.

6. User obligations

By using the Website, you agree to:

• provide accurate information when filling out contact forms;
• refrain from using the Website to distribute malicious code, spam, or other actions that disrupt service operation;
• not attempt unauthorized access to the server infrastructure, databases, or restricted sections of the Website;
• not copy or reproduce Website materials in ways that violate Section 3 of these terms.

7. Confidentiality

Personal data collection and processing are carried out in accordance with the Privacy Policy, which is an integral part of these terms. Cookies are used exclusively for analytics purposes and are activated only after explicit user consent.

8. External resources

The Website may contain links to third-party resources. The Agency does not control the content of such resources and is not responsible for their availability, accuracy of information, or data processing policies. Following external links is at your own risk.

9. Termination and refusal of service

The client may discontinue services at any stage by notifying the Agency in writing. In this case, payment is due for work actually completed as of the date the notification is received.

The Agency reserves the right to refuse service or suspend work in the event of a client's breach of contract terms, non-payment within the established timeframe, or provision of knowingly false information.

10. Governing law and dispute resolution

These terms are governed by the laws of the Contractor's country of registration. The parties shall make efforts to resolve disputes through negotiation.

If an agreement cannot be reached, the dispute shall be referred to the competent court at the Contractor's place of registration, unless otherwise stipulated by the individual contract.

11. Contact information

For all inquiries related to these terms, please contact us at hello@stratosly.com or through the feedback form in the Contact section.